Policies
410-719-8989
Airlines Phone Numbers:
Airline Mileage Plans:
Retrieve an Itinerary:
Visa:
 
 
 
 

Fare Guarantee
Fares are guaranteed at the time of booking only when accompanied by a valid credit card payment. Fares are subject to change until a valid form of payment is received by Travel Inn on or before the time requested

Payment
The following credit cards will be accepted:
American Express
Master Card
Discover Card (not valid for Lufthansa booking)
Visa

 

Checks Payment
With check payments, reservations will be held only for 48 hrs. Within 48hrs, if the payment is not received,

the reservation will be cancelled and then it is not necessary that you will receive the same fair.

Reconfirmation
You must reconfirm your flight directly with the airline at least 72 hours prior to departure. At each point or your reservation will be automatically cancelled.

.Check-in
You must arrive at the airport at least 3 hours before the departure time. Check in later than that time could result in denial of boarding.

Frequent Flyer
Once booked and ticketed it is the responsibility of the passenger to contact the airline and give them the frequent flyer number.

Lost Baggage
Travel Inn acts only as an agent in all matters. If you have damaged or lost your baggage we are not responsible, and you should directly contact your airline.

Lost Ticket
Lost, stolen, or destroyed tickets must be paid for until refund is obtained from the issuing airline. There will be service charges also paid by the passenger. You must inform us in advance so we can arrange another ticket.

Meal Arrangement / Seat Assignment
We suggest the passengers to call the airline directly for seat assignment and special meals or any other special request such as wheel chairs or bassinet seat for the baby.

Airline Bankruptcies
If an airline declares bankruptcy it is not obligated to carry you or refund tickets issued before bankruptcy. Travel Agents are not allowed to refund tickets for airlines, which have declared bankruptcies. Money given to travel agency become the property of the airline immediately. We are required by the laws to comply with the Airline orders.

Cancellation, Changes and Refunds
There are two different kinds of cancellations. One is the cancellation or changes made by the passenger. Cancellation or changes are not allowed to be made after the issuing of a ticket. However, with some airlines you are able to change the date, after paying a penalty. That penalty includes the penalty of the consolidator and the penalty of the airline, processing fees and the difference of the fares of that time. Processing charges will be non-refundable. In some airlines you can change the return date without penalties, however some airlines penalties are compulsory in changing the return date. If you want to change the return date and you are at your destination point, you should contact the airline there. Some airlines will all date changes at all, and if you do you will loose all your money. No changes are possible on one way flights, even if a price is showing for changes on the website. You will not be able to get a refund if you use the ticket partially.
The other type of cancellation and changes are made by the airlines. If the airline changes their schedule or cancels the flight; due to weather problems, natural disasters, epidemics, political problems; in this case the airline will arrange an alternative. However if you think that the alternatives are inconvenient for you and want your money back. We will not waive our portion of the charges and cancellation penalties. You will also not receive a refund of your processing fees. If you have no problems with your schedule changes and you still want to use the same airline, then the airline will re-issue your ticket. In that case you have to mail your ticket. The airline will re-issue the ticket free of charges. However, you will be charged a fee for the re-ticketing and re-shipping. The charges will depend on which of our consolidators issues your ticket. If you send in your tickets for a refund, you will get your money back within 6 to 8 weeks, after penalty charges have been made. Some airlines it can take up to 6 months to receive your refund.

If you do not receive a response from us within 24 hours, it may be due to the misspelling of the email address. After making the reservation please keep in touch until you receive your ticket. As soon as you get your tickets please check them to make sure there are any discrepancies please contact us as soon as possible. We do not deliver tickets at P.O box addresses. If you have a paper ticket and it has been lost in the mail, or did not receive the ticket on time. Travel Inn will not be responsible for that. You should contact the airline and us. You will need to file a lost ticket application, buy a new ticket and apply for a refund. Each airline has its own policies. You are welcome to file a claim with federal express, the US postal service or any other carrier.

Important Notes:

1- Fares are guaranteed at the time of reservation only when accompanied by a credit card, check or cash

2- Fares are subject to change until a valid form of payment is received by TRAVEL INN LLC.

3- Reservation can be held only for 72hrs. There is not guarantee for the seat unless a payment is received.


4- Once Reservation has been ticketed any changes are subject to penalty.

5- Tickets are nonrefundable.

6 -Please be advised to reconfirm your flight at least 72hrs prior to departure both ways directly with the Airline.

7 -It’s the passenger’s responsibility to reconfirm their flights.

8 -In the case of a no show there will be no refund available. In any case you are not able to travel the date you have booked your ticket please cancel the reservation directly with the Airline or your Travel Agent at least 24hrs before the departure otherwise you will be NO SHOW AND WILL NOT RECIEVE REFUND. TICKET WILL NOT HAVE ANY VALUE.

9- There is no refund available for partially used tickets.

10-All schedule changes must be obtained with the Airline directly.
Cancelled the flight due to any reason weather problems, natural disasters, epidemics, political problems; in these cases the Airline will arrange an alternative Agents has no control over these situations. Passenger has to directly contact the Airline. AGENTS ARE NOT ALLOWED TO RESCHEDULE OR REROUTE THE TICKET.

10 -All passengers are advised to obtain a Visa and travel document information from their respective Airlines directly.

11- Check in is required 4 hours prior to the departure time.

12- PLEASE INSPECT YOUR TICKETS IMMEDIATELY. WE WILL NOT BE RESPONSIBLE FOR ERRORS MADE 72 HRS AFTER
TICKETING.